Friday, April 29, 2016

Everyone Gets A Personal Shopper!

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Have you ever just been having a chat with your friend on Facebook messenger and decide "Oh, I think I am in the mood to buy something online....immediately." Well friends, what a time to be alive...now you can! 

That is right, FACEBOOK has just recently announced that people will be able to go shopping directly from messenger. How, you ask? Well..let me enlighten you.

 According to THIS article the messenger chat service will soon come equipped with artificial intelligence called "shopbots". As of now, only a few companies are signed onto the service but the article states that if more companies start to hop onto the personal shopping band wagon, all of us could soon be chatting with these "shopbots". The shopbots work much like a conversation. The bot opens up with asking you what kind of items you are looking for, men's or women's. Then, each time you speak to the bot the search becomes increasingly specific  until you ideally find what you are looking for. 

Seems pretty interesting, right?

After doing further research into these personal shoppers I found an article by Lukas Thoms who has tried out these shopbots. Long story short, his experience with these bots was not up to par. ( I recommend reading the article, it is pretty funny) It is pretty clear that Facebook has some work to do if this is the path they want to pursue. 

BUT!

Just like the article mentions, Facebook is no Amazon... people do not log onto Facebook to shop much like they would not log onto Amazon to chat with friends. How do you feel about Facebook trying to expand its purposes into the realm of online shopping? Will Facebook become an online shopping mall?

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